Frequently Asked Questions
My Password wasn't sent after I paid.
This has happened to others, it is usually found in the SPAM or JUNK folder of your email account. Or you have a firewall preventing emails from unknown sources from getting through. Contact me and we'll work it out.
My Password won’t work.
Usually you just need to refresh your browser.
Your browser may be out of date and need to be updated. Or try another browser. It has been tested on Safari version: 17.5, Firefox version: 132.0.2,
Chrome version: 131.0.6778.70 and Edge version: 130.0.2849.80 and works on all current browsers.
A refund will be issued if none of this works.
Where do I get tickets?
There are NO tickets, it’s a self-guided FREE tour that YOU drive.
How much does it cost?
Nothing, it’s FREE, unless you buy the ROUTES for $4.99. This helps cover the cost of web hosting.
Do we install lights?
No. We show you where the best lights can be found.
Is there a list of contest winners?
We have never, and will never, hold a contest. We don’t believe that holiday lights should be a contest, just enjoy the lights.
What street are the lights on?
There are over 260 houses each on their own street. Choose a ROUTE or look at the MAP for a better idea.
I submitted my house but I don't see it on the list.
Submitting a house doesn’t necessarily mean it will make the list. If the house is lit up, but the yard is dark, or vice versa, we won’t be impressed. Major displays of lights, with that Clark Griswold glow are what we want to see, or something totally different.
Is my Credit Card purchase secure?
Yes! My web host is Wix and they are Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a Level 1 service provider and merchant. Wix’s PCI DSS compliance is assessed by an external company, and we are audited on a yearly basis in order to align with PCI standards.
Wix PCI applications are running in a dedicated environment - with segregation from other product flows and servers - suitable for the highest PCI standards. Within our PCI environment, we maintain the highest standard of encryption and storage measures using a FIPS 140-2-certified HSM (Hardware Security Module). Our users’ data at rest encryption utilizes AES-256, the industry’s most broadly used encryption method.
Do we give tours?
No. The tours are self-guided, at your leisure.
How long does it take?
That’s up to you. Most lights come on around 6 PM, and are turned off around 11 PM on weekends, earlier during the week.
What is this site?
It’s a place where you can find the best lit houses for Halloween and Christmas, locate one you’ve never seen before, see photos, find out details, and get the address.
How do I get my house on this site?
Use the SUBMIT A HOUSE page.
Who is behind this website?
One person with an idea. I do not have a staff, or a corporate sponsor. I drive to the houses, take all the photos, edit the photos, and then write the posts. Keep the website maintained. Answer the emails, try to do troubleshooting when something isn’t working. Create the routes. Update the map. Do all the social media and public relations. My sister volunteers to keep the mailing list of home decorators updated. I walk the dog, and try to have a hot meal before my husband and I leave to see lights as the sun goes down. A few of the home owners have taken out ads on the website to help me out.